Q: Does toilet paper harm the system?

A: The softer the toilet paper the more chemicals were used to make it soft. These chemicals can be harmful to the biological activity, just like anti-bacterial soaps and other harsh chemicals are. Pick a brand that is in between for softness. Look for a brand that states "Septic Safe". These brands are normally made with less chemicals and additives.


Q: My system backed up for the first time. What can I do to prevent this from happening again?

A: A backup is the first sign of septic system failure. We can celp you reverse the clogging trend. You must start a maintenance program now or you will be in trouble and possibly have to replace your system.


Q: Will acid help my system?

A: Acids and chemicals work only temporarily. They are extremely dangerous to use and harmful to the environment. Acids are being banned in many states.